Quality Manager

Experienced Quality Manager with a focus on series production launch and project quality in the automotive sector. Proven success in reducing defect rates and coordinating quality improvement teams. Expertise in implementing Lessons Learned, APQP training, and monitoring quality processes. Extensive experience in escalation and recall management, as well as in the analysis of technical customer complaints. Key profile strengths include Quality Leadership.

Coordination of quality improvement teams to resolve technical quality issues. Reduction of the defect rate from 1350 ppm to 650 ppm in a series production project (Fiat 500e). Management of escalation processes and identification of potential recall actions. Implementation of the 'Lessons Learned' process in development teams. Conducted APQP training for over 100 employees. Monitoring of quality processes (APQP, technical reviews, field quality) and internal compliance audits. Analysis of technical customer complaints from the field and coordination of crisis topics. Reporting on quality progress to management and creation of monthly quality reports.